VW Virtus GPS Signal Loss, Antenna Issues Revealed

I had a similar car electronics issue with my 2021 VW Polo, which shares many components with the Virtus, including comparable car navigation systems. With limited experience in GPS troubleshooting, I first tried basic fixes like checking for satellite connection in open areas and resetting the navigation unit, but nothing worked. The symptoms matched yours, no GPS signal and error codes pointing to antenna issues. Took it to a workshop where they diagnosed a faulty GPS antenna. The repair involved replacing the antenna module mounted on the roof. Total cost was 200€ including parts and labor. Since the fix, the vehicle GPS has worked flawlessly for over a year now. Before suggesting more specific solutions, could you share: Exact error codes from diagnostics, Whether the issue started suddenly or gradually, If any recent work was done on the roof or car navigation system, If other electronic features are working normally These details would help determine if your car GPS issue has the same root cause as mine.

Last service was at 46334km. My diagnosis scan shows error code 02113 indicating GPS antenna circuit fault. The issue appeared suddenly last week without any prior warning or work done on the vehicle. All other electronic systems function normally. The GPS module shows no satellite connection even in open areas with clear sky view. I tried soft resetting the car navigation unit multiple times but the vehicle GPS remains unresponsive. Based on your experience, it seems the antenna replacement might be the solution, though I would prefer confirming this before investing in repairs. Has the antenna repair resolved the issue completely in your case? Or did you need additional GPS module adjustments after the replacement?

Thanks for providing those details. Yes, that error code 02113 is exactly what I encountered with my VW before the antenna repair. The symptoms match perfectly, sudden GPS signal loss and satellite connection issues despite clear sky conditions. After the GPS antenna replacement on my car, the navigation system worked immediately without requiring any additional adjustments or GPS module programming. The workshop confirmed the old antenna had developed an internal fault, which is a known weakness in our model years. My repair experience was straightforward: Diagnostic confirmation with error code: 30 minutes, Complete antenna replacement: about 2 hours, Total repair cost: 200€, No recurring issues since the fix One tip from my experience: make sure the workshop verifies proper satellite connection after installing the new antenna. In my case, they did a quick test drive to confirm the car GPS was receiving signals correctly before completing the job. Given the identical error code and symptoms, I am quite confident you are dealing with the same antenna failure. The car electronics in these models are generally reliable, but the GPS antenna seems to be a common point of failure around the 45000-50000km mark.

Based on your feedback and matching symptoms, I will schedule an appointment with my local workshop for the GPS antenna replacement. The error code and circumstances are identical to your case, which gives me confidence this is the right solution. Will make sure they perform a satellite connection test after installing the new antenna, as you suggested. The 200€ cost seems reasonable for resolving the vehicle GPS issues completely. Thanks for sharing your repair experience in such detail. The timing of my antenna failure at 46000km matching the common failure point you mentioned makes perfect sense. Will post an update once the car navigation system is fixed to help others who might face similar GPS module problems in the future.

Having issues with the emergency call function on my 19 model VW Tiguan. The diagnosis points to the roof antenna. Is this a common fault? Can it be replaced myself?

(Translated from Norwegian)

The emergency call function is a critical safety feature, and issues with the roof antenna can affect its operation. While it might be possible to replace the antenna yourself, I recommend having a professional mechanic handle this repair to ensure the system functions correctly and safely. It's important to address this promptly, as it involves emergency communication capabilities. Please let me know if you have any further questions or need additional guidance.