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kurtschulz1

VW Touareg Keyless System Failure: Antenna Fix Guide

My 2011 VW Touareg is having keyless entry problems and the engine wont start without physically inserting the key. The error memory shows related faults. I suspect the vehicle antenna in the bumper might be faulty, as both door locking and starting issues appeared simultaneously. Has anyone encountered similar symptoms and had them fixed? Particularly interested in knowing if the automotive antenna was the culprit and what the repair process involved. Looking for real experiences with antenna repair or replacement before heading to the workshop. Running a gasoline engine if that matters.

4 comment(s)

robinschaefer2

As someone with some automotive repair experience, I dealt with an identical issue on my 2013 VW Tiguan with the gasoline engine. The symptoms were exactly the same, keyless entry stopped working and the car would only start with the physical key. After diagnostic testing, it turned out the vehicle antenna in the front bumper had a damaged cable connection. The automotive antenna system for keyless functions involves several components, but the main fm antenna connection was the root cause. The antenna repair involved accessing the connection point behind the bumper trim and replacing the damaged wiring. Total cost was 95€ including diagnostic work. Since the fix, both the keyless entry and start functions have worked flawlessly. To better assist with your situation, could you share: Have you noticed any damage to the front bumper area? Does the key fob show a fresh battery indicator? Are there any other electrical issues present? The car radio and other antenna-dependent systems might also show issues if there are broader antenna problems. Getting these details would help determine if your symptoms match the common antenna repair pattern seen in this model range.

kurtschulz1 (Author)

Thanks for the detailed reply. I checked the front bumper thoroughly and found a small scratch exactly where the antenna mounting point should be. My key fob battery is new and shows full charge. The car radio works fine with no signal interference issues. Latest service was done 2 weeks ago at 77735km and they didnt spot any antenna issues. Will have the antenna connection checked based on your experience. Good to know the repair cost was reasonable at 95€. Hope its just the wiring like in your case. Looking forward to getting this sorted as having to use the physical key every time is quite annoying. The error codes definitely point to an antenna related problem.

robinschaefer2

Thanks for the update on your Touareg situation. The scratch location near the antenna mounting point matches what I found on my Tiguan, it often indicates impact damage that affects the antenna connection underneath. Its good your car radio works without signal interference, as this suggests the fm antenna system is intact. In my case, the automotive antenna issue was isolated to just the keyless components, which made the repair more straightforward. After fixing my antenna connection, I learned these systems are quite sensitive to physical damage. Even minor bumper impacts can disrupt the wiring while leaving the exterior looking mostly intact. The reasonable 95€ repair cost was worth every cent considering the convenience of restored keyless operation. Based on your symptoms matching mine exactly, and the visible damage at the antenna location, Id bet youre dealing with the same antenna repair scenario. The fresh key fob battery rules out that common false cause. When you get it checked, make sure they inspect the entire antenna cable run, not just the connection point. In some cases, the wire can be damaged further along its path while the visible connection looks fine.

kurtschulz1 (Author)

Thanks for sharing those extra insights about the antenna repair. The scratch I found matches exactly what you described, right at the antenna mount area. Ill keep your tip in mind about having them check the full length of the antenna cable, not just the connection point. The error codes combined with the physical damage make me confident this is an antenna replacement job. Really relieved to hear the repair was straightforward in your case and didnt require any major component replacements beyond the wiring. Ill schedule the repair next week. The 95€ cost seems very reasonable compared to what I was worried it might be. Having to use the physical key is driving me crazy, especially since I got used to the keyless system over the years. Thanks again for confirming my suspicions about the automotive antenna being the likely culprit. Ill update once I get it fixed in case anyone else runs into similar keyless entry problems with their VW.

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