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jakob_dark78

VW Tiguan Washer System Failure: Complete Clean Fix Guide

Looking for help with headlight cleaning system fault and washer malfunction in my 2016 Tiguan (1.4 TSI, 125412km). System stopped working completely, no water coming from either headlight cleaners or windshield. Already had a bad experience with previous repairs at my mechanic, so would appreciate hearing about similar issues and reliable fixes before taking it back to the shop.

4 comment(s)

jessicafire38

Had the same headlight cleaning system malfunction on my 2019 Tiguan 2.0 TSI. The issue turned out to be more complex than initially thought. The main problem was a faulty connection between the washer pump and relay, causing complete system failure for both headlight cleaners and windshield washers. The repair required removing the front bumper to access the Xenon headlight cleaning components. Found corroded wiring harness connections near the washer fluid pump. The entire pump assembly needed replacement since the electrical connections were damaged beyond repair. This is considered a serious issue since failed headlight cleaning can lead to reduced visibility in bad weather and potential Xenon system damage. The repair process is labor-intensive due to the need to disassemble multiple components to access the affected areas. Key symptoms matched yours: Complete failure of both washer systems, No pump motor sound when activated, System malfunction warning on dashboard Best to have this checked soon, as continuing to operate with this fault can lead to more extensive damage to the washer pump assembly.

jakob_dark78 (Author)

Thanks for sharing your experience with the headlight cleaning fault. My situation sounds identical, complete system failure affecting both washers. After reading about your wiring issues, I checked under the hood and noticed some moisture around the pump area that might indicate a similar problem. Did you remember roughly how much the pump assembly replacement cost you? Also curious if youve had any other issues pop up since the repair? Dealing with a clog or moisture in these hoses seems common in VW models, so interested in preventing future problems.

jessicafire38

Since getting the repair done for my Tiguan, the headlight cleaning system has worked flawlessly. The cost ended up being 165€ for fixing the cable connection between the pump and relay, much simpler than replacing the entire pump assembly as initially feared. The moisture you noticed around the pump area matches exactly what led to my malfunction. The Xenon headlight cleaning system has performed perfectly after the repair, with no additional issues or system faults appearing. To prevent future problems, I regularly check the washer fluid levels and ensure the area around the pump stays clean and dry. This helps avoid potential moisture-related damage that could lead to another malfunction. Worth noting that these systems can develop issues from both electrical faults and mechanical clogs, but proper maintenance of the LED and cleaning components significantly reduces the risk of future failures. Regular system checks have kept everything running smoothly for the past months.

jakob_dark78 (Author)

Finally took my Tiguan to the mechanic after getting helpful advice here. The issue turned out exactly as described, moisture had caused corrosion in the pump wiring. Found a leak in one of the main system hoses that was letting water seep into the electrical connections. Total repair came to 220€ including labor. They cleaned all connections, replaced the damaged hose, and installed new wiring to the pump. The mechanic showed me the corroded parts and explained how the leak created the problem. Took about 3 hours total, but both the windshield washer and headlight cleaning system now work perfectly. No more system warnings on the dash. Best part is they showed me what to watch for to prevent future issues. Regular checks under the hood for moisture around these components will be part of my maintenance routine from now on. Definitely worth fixing properly rather than trying quick fixes that might have made things worse.

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