Troubleshooting 2021 Renault Arkana's Hands-Free Microphone System Issues

Hey, Funny you should mention that! I've got a 2019 Renault Captur and ran into a similar problem awhile back. Turns out it was a bug in my infotainment system too. I'm no car guru but I've picked up a bit of know-how here and there that's been useful! Took mine to the local workshop and after some diagnostics, they managed to fix it. Cost me around 815 euro. Steep, but it did fix my issue and the peace of mind was worth it. Can you tell me more about your issue? Things like when it started, any updates done recently, that sorta stuff. That might help me give you more specific advice. Cheers!

Yo! So, the thing with my Arkana started going south like a fortnight ago, didn't do any updates though, was working fine till then. My mileage is sitting pretty at 19757 km, the latest service was just about 500 km ago, everything checked out then. Sounds like a trip to my local workshop might be in order, if it cost you around 815 euro, gonna start saving up, ha! Thanks for the help!

Howdy! Interesting, seemed to pop out of nowhere then, huh? For me, it started acting up after a software update, thought it might be the same for you as well. Yeah, the repair cost was a bit of a zinger but it solved the problem, and it’s been smooth sailing since then. Definitely start prepping for that visit to the workshop. It’s also worth asking them if any software updates are available or any patches that might correct this issue. Often, these updates can help clear up bugs like these. Anyway, keep us posted on how it goes. Best of luck!

Heya! That's a good point, will definitely ask them about any updates when I take her in for the check. Didn't really think about that angle, but I guess tech's embedded in all our cars these days, huh? Appreciate the help, bloke! I'll circle back with an update when it's sorted. Fingers crossed it's nothin' too serious. Cheers!