Problems with the navigation and audio system of the Renault Kangoo 2021: Possible causes and solutions

Hey, I had a similar problem with my 2019 Renault Clio. Not very experienced with cars, but the garage told me it was actually the microphone. They replaced it and cost me 255 euros. Sounds like the same problem. Could you tell me the model and exact specification of your car? Then I can give some more specific advice.

(Translated from German)

Hey, thanks for your advice! My Kangoo is a standard model with a gasoline engine. I recently gave it a routine inspection. The mileage is 85424 km. Do you think I should go to the garage straight away, or is there anything I can try myself to fix the microphone?

(Translated from German)

Hey, no problem! Well, on my Clio, the microphone was indeed the problem and it had to be replaced, but since I'm not a mechanic, I couldn't do it myself. If you're familiar with the inner workings of cars, you could try replacing the microphone yourself. But honestly, if the problem is really the microphone, and the sat nav and audio system are complete failures, then I would pay a visit to the garage. There could be another electronic problem that you can't see. It might cost you a bit, but at least you'll be on the safe side. That's just my opinion. Hope this helps you!

(Translated from German)

Hey, thanks for your piles of enthusiasm and help! It sounds like your advice is pretty straightforward and useful. Yeah, I guess the best thing to do would be to take the car to the garage and get it looked at by a professional. If the problem really is caused by the microphone, it will be replaced, at least I can count on a professional job. And like you said, there could be some other electronic problem that I'm not seeing. I think it's better to be on the safe side. Thanks again for your advice, really appreciate it!

(Translated from German)