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charlesfrost1

Jeep Commander Steering Controls Dead, Module Alert

My 2007 Jeep Commander has developed issues with the steering controls. None of the buttons on the multifunction steering wheel are responding, cruise control, radio, and other functions are completely dead. The warning light came on and the diagnostic showed a steering wheel control module error. Has anyone encountered similar symptoms? Looking for guidance on potential fixes and repair costs before heading to a workshop. What parts typically need replacing when the steering wheel controls fail like this?

4 comment(s)

elizabethschwarz91

I encountered a similar issue with my 2009 Jeep Grand Cherokee last year. As someone with moderate experience in car maintenance, I initially thought it might be a simple electrical issue. The symptoms were identical, complete failure of all steering wheel controls including cruise control and audio functions. The multifunction steering wheel became totally unresponsive, and the warning light appeared on the dashboard. The root cause turned out to be a faulty cable connection in the steering column, specifically where it connects to the control module. The workshop diagnosed it using specialized equipment and found that the wiring harness had deteriorated over time. The repair involved replacing the damaged cable and recalibrating the steering control module. Total cost was 95 Euro for parts and labor. The fix took about 2 hours, and all functions have worked perfectly since then. To better assist with your specific case, could you provide: Current mileage on your Commander, When did the issue first appear, Whether the problem occurred suddenly or gradually, If you notice any intermittent function of the steering controls, Whether you hear any unusual sounds from the steering column This information would help determine if your issue matches what I experienced with my Grand Cherokee.

charlesfrost1 (Author)

I am having exactly the same connectivity problem with my Commander at 28735 KM. After my latest service, the malfunction indicator started showing the same error code for the steering control module. The electrical fault seems identical, complete failure of the multifunction steering wheel controls. Took it to a repair shop who confirmed the diagnostic matches, pointing to a wiring harness issue. Good to hear your repair cost was reasonable at 95 Euro. Will proceed with the fix since the symptoms align perfectly with what you described.

elizabethschwarz91

Great to hear you got a proper vehicle diagnostics check that confirmed the issue. Just like in my Grand Cherokee case, these sensor issues with the steering control module are often related to wiring harness deterioration, especially in models from that era. The matching symptoms and error codes definitely suggest you are dealing with the same connectivity problem I faced. Your relatively low mileage actually supports this diagnosis, as these wiring issues can occur regardless of distance driven, it is more about age and environmental factors affecting the cables. I would suggest having them check the entire length of the harness while they are doing the repair. In my case, there was some additional wear at other connection points that they preventively reinforced during the same service, which likely helped prevent future issues. The 95 Euro repair cost I mentioned included just the basic harness replacement. If they find additional wear points like in my case, it might run slightly higher, but it is still a straightforward fix that most workshops can handle efficiently without major component replacements. Would be interested to hear how the repair turns out and if they find any additional wear points in your harness system.

charlesfrost1 (Author)

Thanks for providing that detailed information about your sensor issues. The matching diagnostic codes and similar symptoms with the multifunction steering controls definitely confirm we had the same problem. My Commander's mileage is also close to yours at 28735 KM, which makes the comparison even more relevant. The connectivity problem showing up after a service is a common pattern, as the movement during maintenance can sometimes expose existing wiring weaknesses. I am relieved to hear the repair costs should be reasonable around 95 Euro. Based on your experience with the steering control module repair, I feel confident proceeding with the fix at my local workshop. I will make sure they thoroughly inspect the entire wiring harness during the repair, as you suggested. It makes sense to check for any additional wear points while they have everything opened up. Will update once the repair is completed to confirm if they found similar issues with the harness system. Thanks for sharing your experience, it helped validate the diagnostic results and gave me a clear picture of what to expect.

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