Alexterieur

Display problem of diagnostics on the Renault application

Hello everyone, I own a Renault Talisman and I'm experiencing a problem with the mobile application. When I run a diagnostic, the results are no longer displayed on my phone as before, but are sent to my email inbox. My subscription is valid until October 2025. This problem occurred after purchasing my new Samsung S24. I've tried reinstalling the application and checking the Bluetooth connection, but nothing works. Has anyone else encountered this problem or have a solution to suggest? Thanks in advance for your help!

(Translated from French)

1 comment(s)

Check if the app has the necessary permissions on your new Samsung S24, especially for notifications and access to your email. Sometimes, app settings can default to email notifications if permissions are not granted. Let me know if this resolves the issue or if you need further assistance.

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