100% Free

No Scanner Needed

Carly logo

valentinatiger3

Audi Q8 Dead Window Controls Need Expert Diagnosis

Hey forum members, got a 2019 Audi Q8 (gasoline, 111058km) and dealing with power window issues. All windows stopped working completely and getting an error code. Last mechanic visit left me skeptical about repair quality, so wondering if anyone has dealt with similar window regulator problems? The window control system is totally dead, no response from any switches. Looking for advice on whether this typically points to a faulty window regulator or window motor issue, and what repair costs I should expect. Also interested in hearing experiences with independent shops vs dealership repairs for this specific problem. Thanks in advance for sharing your insights.

4 comment(s)

dominiksilver53

Had a similar issue with my 2016 Audi Q7 last season. The complete failure of all window controls often points to a master power window switch in the driver door rather than individual window regulator problems. The window mechanism itself, including the window motor and window regulator, typically fails one window at a time. When all windows stop simultaneously, its usually the master control unit. This matches your symptoms perfectly. In my case, the automotive repair revealed a defective driver-side switch panel. The technician first verified power supply to the switch assembly and then diagnosed a failed internal circuit board. These master switches contain complex electronics that manage all window operations. The fix required replacing the complete driver door switch panel assembly. It wasnt a particularly complex repair, but the part itself needed to be programmed to work with the cars systems. This is why dealer service is often necessary for this specific issue, as they have the required programming equipment. Worth noting that this isnt typically considered a serious mechanical issue, but its essential for both comfort and safety. The repair resolved all window operation issues completely, and everything has worked flawlessly since.

valentinatiger3 (Author)

Thanks for sharing your experience. Had the exact same symptoms on my Q8 a few months ago, total power windows failure driving me crazy. The window control unit replacement fixed everything. Before going ahead with any repairs, can you share what the final cost was for your fix? Since these window mechanism repairs can vary quite a bit in price, it would help set expectations. Also curious if you have had any other window regulator issues pop up since the repair? My independent mechanic quoted 850 Euro for parts and labor but I ended up going to the dealer since they mentioned the programming requirement. Just want to compare costs to see if I overpaid.

dominiksilver53

Just had the window control repairs completed on my Q7 and wanted to follow up. The faulty window regulator turned out to be the least of our concerns. The main issue was the power window switch unit, which was completely defective. Total cost came to 200 Euro for parts and labor. Thats definitely less than your dealer quote, but I caught it early before any additional window track or motor damage occurred. The window control system has been working perfectly since the repair, with no issues over the past few months. All power windows now operate smoothly. Your 850 Euro quote seems a bit high, but dealer programming costs can add up. If you want to save on future repairs, consider finding a qualified independent shop that has the right diagnostic equipment for these electrical issues. The key is making sure they can handle the programming requirements for the window control module.

valentinatiger3 (Author)

Thanks for the input. After getting your feedback, I wanted to share how my repair went. Took it to the dealer after my local mechanic couldnt handle the programming requirements. The window control unit replacement ended up costing 920 Euro total, bit more than expected. The window mechanism repair took about 3 hours. They had to remove the door panel to access the master control unit. Turns out the main window motor circuit board was fried, which explained why all windows stopped working at once. Good news is the window regulator system has been working flawlessly for the past 2 months. No issues with any window track or controls since the fix. While the dealer cost was higher, the programming requirement made it necessary. At least I know its done right and fully compatible with the cars systems. For anyone else facing similar power window issues, if all windows fail at once, definitely check the master control unit first before replacing individual window motors or regulators.

Join the discussion now: