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Carly features vary with every car brand/model. To check the supported features specifically for your car, connect the Carly Scanner and open up the lite (free) version of the app.

We accept returns within 14 days of the delivery date. If you purchased the Carly Premium Packet, the scanner is not refundable or returnable, as it was included free with your purchase.

Super easy! Log into your account, click on the "My Account" tab, and select the option to upgrade. If you do not see this option displayed in your account, please reach out to our Support Team and we will get you up and running.

With all options, you will receive the Carly Universal OBD Scanner, compatible with all car brands. The features unlocked depend on the option you choose. After selecting your option, the corresponding features for your car will be activated immediately upon purchase. If certain features are unavailable for your car, it means they are not supported for your selected car brand at this time.

As we work with almost all car brands worldwide, the Carly solution should work in all cars built in 2001 or later. You’ll need the Carly Scanner, and in the case of a BMW older than 2001, you will also need the 20-pin scanner extension cable. The app license works with both Android and iOS systems. Please keep in mind that the supported Carly Features depend on the car brand, model, build year, hardware, and software.

Once you are in the checkout, on the right side of the page you’ll see the product you have selected, the price, and the "Voucher Code" box. Just type the code in that box and click on "Apply" The price will be automatically reduced.

Of course! All Carly Scanners come with a lifetime warranty. Contact our Support Team anytime for help with solving your Carly issues. If the Carly Scanner is not working properly, we will send you a free replacement.

The Carly solution is safe to use and should not affect the warranty or damage your car if used as recommended.

Don’t worry. Our Team is reachable 24/7. Click here to get in touch with our Team now!