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claramond9

VW Caddy Emergency Call System Issues Need Fixing

Has anyone dealt with repeated emergency call system malfunctions? My 2013 VW Caddy (gas, 90361km) keeps showing control module errors in the speedometer display with warning lights. Looking for advice on reliable fixes since my last mechanic visit left me with doubts. Did you face similar automotive electronics issues and how did you resolve them?

4 comment(s)

andreasschmitz1

As a VW Golf 2016 owner, I encountered similar telematics system failures. The emergency call system showed repeated control module errors through diagnostic codes, indicating a communication breakdown between components. The root cause was traced to corroded wiring connectors near the control unit. The system reset attempts did not resolve the issue, confirming it was a hardware problem. This car safety feature requires proper connection integrity to function correctly. The repair involved: Full inspection of the wiring harness, Replacement of degraded connector pins, Installation of new moisture seals, Complete system calibration, Verification of call failure alerts This turned out to be a serious issue requiring specialized diagnostic equipment. Without proper repair, the emergency call feature remains compromised, potentially affecting occupant safety during accidents. Key advice: Have a certified technician perform a thorough check of all connection points. Simple cleaning or basic troubleshooting rarely fixes these telematics issues permanently. The control module might appear faulty, but connector problems are often the underlying cause.

claramond9 (Author)

Been through almost identical SOS signal problems with my Caddy last summer. The warning lights and control module error messages were driving me crazy. Thanks for sharing such detailed repair steps, wish I had known about checking those connector points before spending money on unnecessary parts. Quick follow up: what did the final repair cost in your case? Also wondering if youve experienced any new automotive electronics malfunctions since getting it fixed? My system has been stable after the repair but Im keeping an eye on it since these telematics issues can be tricky.

andreasschmitz1

Good news, after that thorough repair job, my Golf hasnt shown any emergency call system malfunction since. The total cost came to 95€ for diagnosing and fixing the faulty cable connections. The automotive electronics specialist confirmed it was indeed just connector corrosion causing the telematics failures. The system reset and warning lights have stayed off completely. No more control module errors or call failure notifications in the display. Getting the connections properly sealed made all the difference, definitely worth having a certified tech handle these kinds of electrical issues rather than attempting DIY fixes. Keep monitoring your system, but if they properly addressed the connector points like in my case, you should be good. These telematics problems rarely return once the root cause is properly fixed.

claramond9 (Author)

After getting those persistent control module errors, I finally took my Caddy to an automotive electronics specialist last month. The tech quickly identified corroded connectors causing the telematics system failures, just like you experienced with your Golf. The repair process was straightforward: testing connections, cleaning contact points, and replacing one damaged connector. Total cost was 120€, definitely worth it to fix the emergency call system properly. The warning lights disappeared immediately after the repair. Three weeks later and no more call failure messages or control module errors. Really glad I stopped trying quick fixes and got it properly diagnosed. These connector issues seem common in VW models from that era, but at least its a lasting fix once done right. Going to a specialized tech made all the difference compared to my previous mechanic visits. Having confidence in the emergency call system working properly gives real peace of mind.

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