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ChrisKlein88

Troubleshooting 2019 Hyundai ix35's Navigation and Audio System Issues

Hey! I'm dealing with some odd stuff with my 2019 Hyundai ix35 (Gasoline version). Both my navigation and audio systems have gone dark out of the blue. I'm suspecting it's an antenna issue, maybe a faulty radio reception signal. Has anyone encountered this before? What's the best way to troubleshoot this? And if anybody got it fixed by a workshop, I'd really appreciate hearing about your experience. Thanks a bunch!

4 comment(s)

AnBeck19

Hey there! I've faced a similar problem with my 2019 Hyundai i10. I'd say I have some experience with cars but I'm not an expert. Anyway, took mine to a local workshop. They diagnosed a defective antenna causing issues with the radio and navigation systems. It set me back around 255€, but everything's been working perfectly since then. Do you use an aftermarket or OEM radio system? Knowing this can help to narrow down the problem. Keep us in the loop!

ChrisKlein88 (Author)

Hi! Thanks for sharing your experience! It's helpful to know the probable cost if it indeed turns out to be an antenna issue. My ix35 has an OEM radio system, haven't tinkered with it since I got the car. Frankly, it's been pretty reliable until now, considering my mileage is at 121896 KM. I guess it's about time it showed signs of wear and tear. Your info gives me a good base to start my troubleshooting from. Thanks again and will definitely update here once I figure it out!

AnBeck19

Hey there! Good to hear back from you. Using an OEM radio system definitely puts you in a good spot considering they tend to be more reliable and compatible with your car’s make and model. With your mileage, yeah, these things do happen after some wear and tear. I'd suggest disconnecting and reconnecting the radio plug first. Sometimes, simple jiggles or bumps reset these little glitches. If that doesn't help, you might want to start with antenna diagnosis. Here's a simple way to do it: Tune your radio to a weak station, and then try touching the antenna pole. If the reception gets noticeably better, this might be an indicator of a defective antenna cable or connectors. But remember, handling electrical parts can be hazardous if not done right, so be careful or get professional help. If you need to visit a workshop, make sure they've worked on Hyundai models before. My guy knew his way around my Hyundai, so the process was smooth. I hope this helps to ease your troubles. Stay safe on the roads and update us on how it goes! Cheers!

ChrisKlein88 (Author)

Hey, good tips! Never thought about that simple reconnect thing. Will definitely give it a shot. Also, the radio test with the antenna sounds like a practical starting point for diagnosis. You're right about handling electrical parts, don't want to run into another issue while solving one. Will definitely stick to shops familiar with Hyundai's model. Appreciate the advice big time! Would be lost without it. Promise to keep you posted about whatever comes up. Thanks again and safe driving to all! Cheers!

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