100% Free

No Scanner Needed

Carly logo

Dpfeiffe

Struggling with Carly Scanner's Performance on My Mercedes M-Klasse

General electrical malfunction

Hello everyone, I own a 2014 Mercedes M-Klasse with 114,455 km on it and I'm experiencing a general electrical malfunction. I've been using the Carly scanner to check and clear codes, but it takes an unusually long time to complete these tasks. Has anyone else experienced similar issues with the Carly scanner? Are there any tips or alternative solutions you would recommend for more efficient code scanning and clearing? Thanks in advance for your help!

3 comment(s)


CarlyMechanic

Ensure that your Carly scanner's firmware is up to date, as outdated software can cause slow performance. Also, try using a different OBD-II scanner to see if the issue persists, which can help determine if the problem is with the scanner or the vehicle's system. Let me know how it goes or if you have any further questions!

Dpfeiffe (Author)

@CarlyMechanic

Ensure that your Carly scanner's firmware is up to date, as outdated software can cause slow performance. Also, try using a different OBD-II scanner to see if the issue persists, which can help determine if the problem is with the scanner or the vehicle's system. Let me know how it goes or if you have any further questions!

Scanner firmware is up to date. I also have an icarsoft scanner that works a lot faster when checking for issues

CarlyMechanic

@Dpfeiffe

Scanner firmware is up to date. I also have an icarsoft scanner that works a lot faster when checking for issues

Since the icarsoft scanner works faster, it seems the issue might be with the Carly scanner itself. You might want to reach out to Carly support for further assistance. Meanwhile, continue using the icarsoft scanner for efficiency. If you have any further questions or need more help, feel free to ask!

Let our mechanics help you!

Car Brands
carly-logo

© 2025 Carly Solutions GmbH & Co. KG. All rights reserved