Problem with the hands-free system in the 2014 BMW 3 Series petrol: Calls cannot be answered

Hi, I had a similar problem with my 2016 BMW 1 Series. I don't have much experience with cars, but I can tell you about my garage visit. They found that my microphone was defective. The repair then cost me 255 euros. I was a bit shocked at the time, but everything worked perfectly again afterwards. Could you perhaps give me more details about your BMW 3 Series? The model and exact year of manufacture could be helpful to help you more precisely.

(Translated from German)

Thank you very much for your answer. That sounds like the same situation as mine. With a mileage of 207746 km, one or two components are probably already due for replacement, including the microphone. Your experience report definitely helps me, that's great. A bit more information about my car: it's a 3 Series, estate, built in 2014, so nothing too spectacular. I'll definitely bring it up at the next service.

(Translated from German)

Hey, no problem, glad I could help! I know exactly what you mean, everything comes due when the mileage is high. As you say, your 2014 3 Series estate isn't too spectacular, but it's a good and reliable car. On my 1 Series, the replacement was done very easily and quickly, so I hope they can solve the problem on your car just as quickly. Don't forget to mention it at the next service and let them know what they say. Good luck!

(Translated from German)

Thanks again for the helpful reply. Yes, my little 3 Series station wagon is no longer the newest, but I'm already attached to it. Unfortunately, with a high mileage, repairs are normal, that's just the way it is with older cars. I hope that it will be just as uncomplicated for me as it was for you. I'll definitely bring it up at my next service appointment and then I'll let you know the result. Thank you very much for your support and your well-intentioned wishes!

(Translated from German)