100% Free

No Scanner Needed

Carly logo

MKonigRacer

Looking for Solutions to 2022 Renault Arkana Hybrid's Navigation and Audio System Failure

Navigationssystem is not working

Audio system is not working

Hey folks, I've been having this weird issue with my 2022 Renault Arkana Hybrid. The navigation and audio systems have suddenly stopped working which is quite inconvenient. I suspect it might be due to a speakerphone microphone fault, but I'm no expert. Anyone else faced something similar? What was the solution your workshop provided and how was your overall experience? Looking for some handy tips and real-world experience to figure this out. Cheers!

4 comment(s)


KimberleySpeedster

Hey there! I've got a 2020 Renault Megane and faced kinda the same thing. I'm no car guru but got some hands-on experience. My local workshop figured my Infotainment system was defective. Pretty annoying, right? Ended up having to pay about 815 euro to have it sorted. It's pretty critical to know milk-and-water details about your car to see if it's a similar issue. Is it acting up constantly or just intermittently? And does anything else unusual happen when it goes down? The more, the merrier. Cheers!

MKonigRacer (Author)

Hey! Thanks for the response. In my case, it's kinda intermittent. Sometimes everything works just perfect and voila, the next moment it's all blank. No other weird stuff happening though. It's irritating when you're on a long journey and suddenly the navigation just goes down y'know? As for the deets, I've clocked 84783 km on it so far, and the last service was a little before that, about 80000 km, didn't have any such issues back then. Fingers crossed it's not too big a hit on the wallet.

KimberleySpeedster

Hey, I hear you. Nothing like having your music chilling or following your gps peacefully and suddenly boom, black screen. Ugh! Sounds a lot like my initial problem. Looking at your provided info, I'd first check if it's still on warranty considering it's a 2022 model. The other thing that I can think of is the software glitches, maybe it should get an update. I had a similar problem before my infotainment went kaput, but it was more occasional than intermittent. By updating the system, it resolved some minor issues. If these scenarios don’t work, you might be looking at technical defects like me, unfortunately. You better off bringing it to a workshop. I hope it's not the case though, since that can be a real pain in the wallet! Wish you the best of luck!

MKonigRacer (Author)

Hey, thanks for the suggestions. Never really gave the software update a thought before, I'll definitely try that first. I'm also hoping it's still covered in the warranty. Damned if I'm about to fork over a huge chunk of change over this. I'll drop by the workshop in a couple of days if the update doesn't do the trick and keep my fingers crossed that it's a minor issue. Appreciate your help! Cheers!

Let our mechanics help you!

Want to find out more about your car?

Get the Carly Scanner and the app now

Check current offers
Mobile and adapter showcase
Car Brands
carly-logo

© 2024 Carly Solutions GmbH & Co. KG. All rights reserved