Honda Crider Hybrid: Complete Infotainment System Failure Fix

Hey there! I've got some experience working on cars, and I had a super similar issue with my 2019 Honda Insight Hybrid (also happened to my with an Accord). The symptoms were exactly like yours, complete infotainment failure. Turned out it was just a loose cable connection behind the head unit. My mechanic fixed it in about an hour, cost me 155€ for the diagnostic and repair work. They had to remove the unit, reconnect everything properly, and secure the cables. Before you head to a workshop though, what happens when you try to turn on the system? Does it show any error messages or just stays completely dead? This info would help figure out if you're dealing with the same problem I had.

Thanks for sharing your experience! I'm at 73931 KM since my last service, and I've been dealing with a totally dead screen, no error messages, nothing at all. Just complete silence and darkness. What's interesting is that it happened suddenly while I was driving, no warning signs beforehand. I'll definitely check with my mechanic about the loose cable possibility, that's way better than having to replace the whole unit! Did your mechanic mention any specific signs to look for that would confirm if it's just a cable issue? I'm a bit nervous about the potential costs if it turns out to be something more serious.

Hey again! Yeah, that sudden shutdown while driving sounds exactly like what happened with my Insight. Since you mentioned it happened at highway speeds, I'm even more convinced it's the same loose connection issue I dealt with. When mine failed, it was also completely dark, no warning, no error messages, everything went dead. The techs told me that vibrations from regular driving can gradually loosen these connections over time, which explains why it happens so suddenly. One thing my mechanic pointed out that might help you, before taking it apart, they tried pressing gently around the edges of the unit while the car was running. In my case, this actually made the system flicker on for a split second, which confirmed their suspicion about loose connections. Just to give you some peace of mind about costs, even if it turns out to be something different from what I experienced, it's rarely the unit itself that's the problem. These systems are pretty reliable. My 's Accord that I mentioned earlier? Turned out his issue was just a blown fuse, even cheaper fix than mine! Let me know what your mechanic says, I'm really curious if it's the same problem. Fingers crossed it's just those pesky cables needing a proper reconnection!

Thanks so much for all the detailed info! This definitely makes me feel better about the situation. I'll try that trick of pressing around the edges of the unit before taking it to the mechanic, that's a really helpful tip! It's such a relief to hear that both your Insight and your friend's Accord had relatively simple fixes. I've been worried sick thinking I might need to replace the entire system, which would've been a huge expense. The fact that yours was just a loose cable issue and fixed for around 155€ is really encouraging. I've already called my mechanic and booked an appointment for tomorrow morning. I mentioned what you said about the loose connections and they agreed it's a common issue they've seen before. Really appreciate you taking the time to share your experience, it's helped calm my nerves about this whole situation. I'll update this thread once I get it fixed in case anyone else runs into the same problem!