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SchwarzDaniel

Failure of navigation and audio system in Citroen Jumper 2012: Search for recommendations for mechanics

Audio system is not working

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Navigationssystem is not working

Hi folks, my 2012 Citroen Jumper Diesel (181477km run) is currently causing me some concern. Navigation and audio system are completely out of order. Is there perhaps a signal error in the audio system? Do you have any experience with such problems and can you recommend a good mechanic? Unfortunately, I wasn't very happy with my last visit to the garage. Thanks in advance for your help!

(Translated from German)

4 comment(s)


BlackRacer

Hey, the last time my 2015 Citroen Jumper was in the workshop it was similar. There was the problem with the faulty cable connection, but in my case it was not located in the audio system but in the navigation system. This caused the same symptoms, i.e. complete failure. After reading out the fault memory, the mechanics determined that there was an electrical fault between the navigation system and the audio system. They checked all the affected connections and tightened them again. The cable bundle was also checked completely. But remember that the problem could also be on the software side. The diagnosis showed that it wasn't a really serious problem, but it definitely shouldn't be ignored because it can lead to further malfunctions if not fixed. Hope that helps you a bit! And about the mechanic, do some googling and check out the reviews, unfortunately I can't give you a personal recommendation. All the best with your Jumper!

(Translated from German)

SchwarzDaniel (Author)

Hey, thanks for your information! It looks like I'll have to tackle that too. Do you happen to remember how much it cost you back then? And have you had any other problems since then? Best regards

(Translated from German)

BlackRacer

Hey, so after the mechanic had finished with it, the audio system worked perfectly again, so no more signal errors. As for the cost, I had to pay €155 to repair the faulty cable connection. Fortunately, I haven't had any more problems since then. Hope this helps you a little! Take care and good luck with your Jumper!

(Translated from German)

SchwarzDaniel (Author)

Hey, that's a relief to hear! I'm somewhat reassured, the cost of the repair also seems to be reasonable. Your words have definitely helped me. Thanks again and I wish you all the best with your Jumper! See you soon!

(Translated from German)

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