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UliWheels

Engine problems in the 2018 VW Arteon: Possible fuel pump fault?

Loss of engine power

Car won't start

Jerking on acceleration

Longer cold start time

Unsteady engine

Check engine light on

Engine shuts off by itself

Hey guys, I have a problem with my 2018 VW Arteon, diesel with 176543 km on the clock. Check Engine light is on, engine stalls by itself, prolonged cold start, loss of power, engine runs rough, jerking during acceleration and sometimes it won't start at all. I suspect it could be the fuel pump. Has anyone had experience with such symptoms and can give tips on what measures the mechanic should take? I have to say, my last garage experience was not the best. Thanks in advance!

(Translated from German)

4 comment(s)


EliKellRider

Hey, I can help you with that. I recently had exactly the same problem with my 2015 VW Passat, also diesel and with pretty similar mileage. It was quite serious, as it turned out, because the wrong software values for the fuel pump were the culprit. I also suspected that it could be the fuel pump. The mechanic in the workshop first ran a diagnostic with the on-board diagnostic tool to check the error codes. He then carried out a software update for the control unit. This turned out to be the right step, as it solved the problems. The car then ran like clockwork again, no loss of engine power, no jerking and the most important thing: the check engine light stayed off. So sometimes it's not always a mechanical problem, but a software problem. Have it checked in a workshop, especially if the same error message appears. It's a serious thing that you shouldn't ignore. Hope this helps you, good luck with that!

(Translated from German)

UliWheels (Author)

Hej, that sounds like a similar situation I experienced some time ago. The software update trick seems to be a pretty common procedure. I'm sure it sounds stupid, but I just have to ask: do you remember how expensive it was for you? And have you had any other problems since? I would be really interested. Thanks in advance for the info!

(Translated from German)

EliKellRider

Hey, of course I can still remember that. So, fixing the wrong software values for the fuel pump cost me €45. And since I've been to the mechanic, the fuel pump defect has been fixed. Since then the car has been running like clockwork again, no more problems. Hope that helps you!

(Translated from German)

UliWheels (Author)

Wow, thanks for the information guys. Honestly, I wasn't thinking about a software problem at all. I assumed all along that I needed a whole new fuel pump. Checking the software values definitely sounds logical and seems like a good first step. Especially the cost of €45 sounds pretty damn reasonable when I consider how expensive a new fuel pump would be. You guys have really helped me gain valuable insight and I will definitely be looking for a better equipped authorized garage to have my car checked. Hopefully I will have the same luck as you and find a solution to my problem. Your help is really worth its weight in gold - thanks again!

(Translated from German)

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