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WolfKrauser

Emergency call system of the Mercedes EQC 2019: malfunctions and solutions

Emergency system without function

Hey guys, I have a problem with my EQC from Mercedes 2019 with a gasoline engine and about 136520 km run. My emergency call system is acting up and not working at all. Last time I had a lot of trouble with my mechanic. Do any of you have experience with this fault with the emergency call system? How did it go with your mechanic? Any help would be great. Thanks in advance!

(Translated from German)

4 comment(s)


MarkusM

Hey buddy, I had similar issues with my 2016 GLE from Mercedes. I had a faulty ECU and had to have it replaced after noticing all sorts of symptoms. At the last mechanic visit, a diagnosis was made and the broken ECU was replaced. It was a relatively serious problem, but once it was fixed, everything was running great again. No additional maintenance or close aftercare to attend to. Just went in, figured out what it was, replaced it and back on the road. So, don't worry, your mechanic should be able to sort it all out. Regards

(Translated from German)

WolfKrauser (Author)

Hey, thanks for the tip! I was really worried that it would be another drama. Did you have to pay a lot for the new control unit? And were there any problems afterwards, or was it just the one repair? Greetings back!

(Translated from German)

MarkusM

Hey, I can totally understand your concern. Yes, the repair did cost me a bit. I actually paid €1,000.00 for the new control unit and the mechanic's work. That's a lot of money, but what the heck - my car is now running like clockwork again. Regarding your second question: since the visit to the mechanic and the repair of the control unit, the fault with the emergency call system is thankfully history. There are no further problems and only this one repair was necessary, so, all in all, it was pretty stress-free. So, don't worry and get your car checked out. I'll keep my fingers crossed that everything goes smoothly! Greetings!

(Translated from German)

WolfKrauser (Author)

Hey, thanks for the feedback! 1,000.00 is quite a lot, but if the car works again afterwards, it's worth it to me. Your experience really reassures me. Now I'll be able to take the EQC to the mechanic with more peace of mind. I'll keep my fingers crossed that it goes as smoothly as it did for you. Cheers!

(Translated from German)

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