Crafter Cruise Control Failure & Steering Module Errors

Recently dealt with a similar issue on a Transporter TDI from the same product family. The cruise control failure combined with error codes often points to a faulty system in the steering wheel control module or its connections. The actuator controlling the cruise function can fail due to worn cable connections or corroded plug terminals. In my case, the mechanic traced it to damaged wiring between the steering column and the throttle body control unit. The repair involved replacing the wire harness and recalibrating the control module. This is typically a moderate repair job, not a major mechanical issue. However, proper diagnosis is crucial since similar symptoms can stem from multiple sources, from simple loose connections in the fuse box to more complex electronic control unit problems. Before authorizing extensive work, request a detailed diagnosis report showing which specific control module is affected. The high mileage suggests wear on electrical connections could be the root cause, similar to what I experienced. Having the wiring thoroughly checked should be the first step before replacing more expensive components. Make sure any repair includes testing all steering wheel functions and cruise control operation through a complete diagnostic cycle. The car electronics need proper validation after such repairs to prevent recurring issues.

Thanks for sharing those details about the cruise control repair. Sounds similar to what I faced with my VW Crafter last month. The steering wheel buttons started acting up and eventually the cruise control failed completely. After checking the fuse box and finding nothing obvious, a specialized shop fixed it by replacing a faulty actuator and some corroded wiring. Did you get it repaired in the end? Would be helpful to know what the final cost was and if everything has been working properly since then. These electrical gremlins can sometimes come back if not diagnosed correctly.

Yes, I went ahead with the repair and had much better results with a different mechanic. The non-functional cruise control turned out to be exactly what I suspected, just worn cable connections and a corroded plug at the steering column. The total repair cost came to 95€, which included cleaning the contacts and replacing the damaged wiring section. Much more reasonable than the initial quote I received. The car electronics have been working flawlessly since the fix, no malfunction codes or cruise control issues for the past three months. The key was finding a shop that properly diagnosed the faulty system instead of jumping to worst-case scenarios. They tested all steering wheel functions thoroughly after the repair to ensure everything was correctly calibrated. Pretty relieved it was just a connection issue rather than a complete control module failure. These kinds of electrical problems can seem daunting but often have straightforward solutions when properly diagnosed.

Following my experience at the mechanic, I can confirm this was absolutely the right path. After getting that initial 950€ quote, I found another workshop specializing in vehicle electronics. Their diagnostics revealed worn wiring in the steering wheel control module, much like your case. The final repair bill came to 280€, including labor and parts. They cleaned all connections, replaced the damaged wiring harness section, and recalibrated the cruise control system. The steering wheel controls and all electronic functions are now working perfectly after 2000km of driving. This experience taught me to always get a second opinion when facing steep repair quotes without clear diagnostics. The malfunction turned out to be much simpler than initially suggested. Really glad I didnt rush into the expensive repair option.