Carly and immobilizer deactivation on BMW 5

First, try charging or jump-starting the battery to see if the car starts. A low battery can cause the immobilizer to activate. If the battery is old, consider replacing it. Once the battery issue is resolved, the immobilizer should reset itself. If the problem persists, consult a professional to avoid any potential security issues. Let me know how it goes or if you have further questions!

Hello IE-Reklame, Thank you for your question. Your BMW 5 might not be able to deactivate the immobilizer with Carly. Please check with our support team for the exact supported features for your model. https://support.mycarly.com/hc/de/requests/new?ticket_form_id=360000386979 Thank you!