100% Free

No Scanner Needed

Carly logo

FWinterX

BMW X2 Infotainment and Cluster Errors: Help Needed

Error message in the speedometer

|

Error message in the infotainment system

|

Fault stored

Hey all, having trouble with my 2021 BMW X2. Getting error messages on both the infotainment system and instrument cluster. Fault code is present in the error memory. Has anyone dealt with similar issues? Would love to know what the problem turned out to be and how your mechanic resolved it. Looking for any helpful insights before taking it to the shop.

4 comment(s)


DennyWalt

Hey there! I have some experience working on BMWs. Actually, I had a similar issue with my 2019 BMW X1 last summer. Those error messages can be super annoying! Took mine to my regular workshop and it turned out to be a coding issue after a software update. The tech had to reconfigure the vehicle's coding, apparently some parameters got messed up. Cost me about 360 Euro but fixed both the infotainment and cluster errors completely. What exact error messages are you getting? Also, when did this start happening, was it after any updates or maintenance work? Knowing these details would help figure out if it's the same problem I faced.

FWinterX (Author)

Thanks for sharing your experience! Mine's running at 21332 KM and I just started seeing these errors last week, completely out of the blue. No recent updates or maintenance work done, was actually running perfectly fine until then. I'm getting "System Malfunction" on the infotainment screen and some warning symbols in the cluster. Really hoping it's just a software glitch like yours and not something more serious. Wonder if others have seen this specific error message combo?

DennyWalt

Hey again! Looking at the error messages you described, it actually sounds exactly like what I experienced with my X1. Mine started showing up around 25000 KM, also without any recent work done. The "System Malfunction" message is particularly familiar, used to drive me crazy! While mine turned out to be a coding issue, I've since learned that these symptoms can sometimes be related to the CAN bus system too. When I first got those errors, I actually tried disconnecting the battery for about 15 minutes to reset the system, it helped temporarily but the errors came back after a few days. Given your mileage and the fact it happened suddenly, I'm pretty confident it's software-related rather than a hardware problem. My mechanic mentioned these glitches are fairly common in the newer BMW models with all their complex electronics. Still, better get it checked soon, driving with those warning messages isn't ideal. When I ignored mine initially, the infotainment system started acting really weird, out of nowhere rebooting while driving. Let us know what your mechanic finds, I'm curious if it's the same issue I had!

FWinterX (Author)

Thanks so much for all the detailed info! Really helpful to hear your experience was so similar to mine. I actually tried the battery disconnect trick you mentioned last night, had the same result where it worked briefly but then the errors popped up again this morning. I've gone ahead and booked it in at the shop for next week. You've definitely made me feel better about the whole situation, was worried it might be some major mechanical issue, but sounds like it's probably just those tricky software gremlins. The fact that your X1 had almost identical symptoms at a similar mileage is really reassuring. Will definitely update once I get it sorted. Really appreciate you taking the time to share your experience, saved me a lot of stress wondering what I might be dealing with! I'll let you know if it ends up being the same coding issue as yours.

Let our mechanics help you!

Car Brands
carly-logo

© 2025 Carly Solutions GmbH & Co. KG. All rights reserved