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SchmidtLutz

BMW M2 Bluetooth & Infotainment Nightmare Needs Fix

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Smartphone can not be connected

Hey everyone! Having some frustrating issues with my 2016 BMW M2 (67.7K km). The whole infotainment system is acting up, can't connect my phone via Bluetooth, calls keep dropping, and music playback cuts out out of nowhere. Getting error messages every time I try to use these features. Had a bad experience with my previous mechanic, so I'm hesitant about where to take it. Has anyone dealt with similar connectivity problems in their M2? Would love to hear about reliable mechanics who've successfully fixed these issues. Thanks in advance for any advice!

4 comment(s)


ChrisKell

Hey there! I had the exact same issues with my 2019 BMW M4 last year. The Bluetooth connectivity problems were driving me crazy, couldn't pair devices, unusual disconnections, the whole deal. Turned out it wasn't just a simple software glitch. The iDrive control module needed a complete reset and firmware update. My technician also found that the main communication module had partial failure, which was causing those intermittent connection drops. It was a moderate issue, not engine-critical but definitely needed proper diagnosis and repair. The fix involved replacing the communication module and updating the entire infotainment system software. Took about a day at the shop to complete everything. I'd recommend getting it checked soon because these issues tend to get worse over time. The Bluetooth problems are usually a symptom of a larger communication system failure rather than just a pairing issue. Best of luck with the fix.

SchmidtLutz (Author)

Thanks for sharing your experience! That's really helpful to know it was the communication module, sounds exactly like what I'm dealing with. Just curious, do you remember roughly how much the repair set you back? Also, has everything been working smoothly since the fix, or have you noticed any other quirks popping up? Really appreciate the advice!

ChrisKell

Hey again! Glad to give you an update, I just got back from the mechanic last week dealing with my M4's connectivity issues. The fix was much simpler (and cheaper!) than my previous repair. It turned out the Function restrictions were causing the problem, and theyaged to sort it out quickly. Only cost me 45 € to fix the incorrect device pairing issue this time, way less than what I was expecting! Since the repair, everything's been working perfectly. No more dropped calls, music plays without interruption, and my phone connects instantly every time I get in the car. It's such a relief not having to deal with those annoying connection problems anymore. The Bluetooth's working like a charm now, just like when the car was new. The whole infotainment system is super responsive, and I haven't noticed any quirks at all. Honestly, it's been smooth sailing since the fix. Hope this helps give you an idea of what you might be looking at. Let me know if you need any other info!

SchmidtLutz (Author)

Thanks so much for the detailed follow-up! That's seriously great news that your recent fix was so straightforward and affordable. Just got back from the mechanic myself today, and you wouldn't believe it, turns out my issue was a bit more complex than yours. Had to replace the entire communication module and get a software update. Set me back about 800 bucks, but honestly, it was worth every penny. The system's working perfectly now, no more dropped calls or music cutting out. The mechanic was super professional and explained everything clearly. They even showed me the old module and pointed out where it had failed. The whole job took about 6 hours, but they gave me a heads up about the timeline, so I was prepared. Really appreciate you sharing your experience, it helped me know what to expect and ask the right questions. Feels great to have everything working properly again! Thanks again for all your help!

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