uwe_phoenix89
Audi S8 Bluetooth Dead: Troubleshooting Phone Integration
Calls cannot be answered
Fault stored
4 comment(s)
Thanks for sharing those details about the MMI system problems. The microphone repair and wiring fix on my S6 did solve the issues completely. The ambient noise filtering and sound quality returned to normal, and the volume control for calls works perfectly now. Has the fix held up on your S8? Would be curious to know if you remember the total repair cost and if any other electrical gremlins have shown up since. These MMI failures can sometimes cascade into other problems if not caught early.
Good to hear your S6 is working properly again. The fix on my S8 has been perfect since visiting the certified mechanic. The complete microphone repair and infotainment system overhaul cost 815 Euro, but it was worth every cent considering how critical hands-free functionality is for daily driving. The sound quality improvement was immediately noticeable. Voice recognition works flawlessly now, and the ambient noise suppression is actually better than when the car was new. No volume control issues or system errors have appeared in the months since the repair. The technician explained that replacing the entire MMI control unit rather than just patching the microphone prevented any potential cascade failures. The comprehensive fix addressed all the interconnected components, which is crucial with these integrated systems. The Bluetooth connection has remained stable, and call quality is crystal clear without any of the previous interference issues.
Glad to close this loop for you all. Finally had my S8 fixed at a specialized Audi shop. The wireless connection problem turned out to be exactly what was described, a failed microphone unit plus some corrosion in the MMI system. The repair cost me 780 Euro but the difference is night and day. The sound quality during calls is pristine now, and voice recognition works perfectly. Even the ambient noise cancellation seems more effective than before. They did a full system diagnostic and found a few other minor issues that could have caused problems later, so getting those sorted early was definitely worth it. The Bluetooth issue hasnt returned in the past few weeks, and the whole infotainment system feels more responsive. Really appreciate the guidance here, saved me from wasting time with general mechanics who might have just tried basic troubleshooting.
Having experienced similar wireless connection issues with my 2012 Audi S6, this sounds like a common Audi MMI system problem. The Bluetooth issue started exactly like yours, complete failure of voice commands and phone integration. The root cause in my case was a faulty microphone unit in the overhead console, which also impacted the entire hands-free system. Initially thought it was just ambient noise interference, but the sound quality deterioration pointed to hardware failure. The microphone repair required removing the headliner to access the complete module. After testing, the technician found corroded connections in the main control unit, which had affected both the microphone functionality and system integration. This is typically a serious issue requiring specialized diagnostic equipment and expertise with Audi infotainment systems. The problem lies beyond simple software updates or resets, it needs component-level repair or replacement. Key things to check: MMI control unit diagnostics, Microphone module testing, Wiring harness inspection, System software version compatibility Recommend having this diagnosed at a shop specializing in Audi electrical systems, as general mechanics often lack the specific diagnostic tools needed for MMI issues.