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romyhahn6

Audi Q8 Audio Dead: Hidden Signal Strength Issue

Audio system is not working

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Fault stored

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Error message in the infotainment system

My 2020 Audi Q8 is having audio system issues, the infotainment shows an error message and the sound system remains silent. After checking the error memory, I suspect poor signal strength might be the root cause. Has anyone experienced similar problems with their car radio system? Particularly interested if this could be related to the antenna ground or other vehicle electronics. If you got it fixed, what exactly was the issue and how did the workshop resolve it? Looking for insights before taking it to the repair shop.

4 comment(s)


laramiller1

Having experienced nearly identical issues with my 2018 Audi Q7, I can share some relevant insights as someone with moderate experience in car electronics. The symptoms match exactly what I dealt with, poor signal reception and system errors. After dealing with static noise and FM signal problems for weeks, I finally had it checked at a workshop. The technician discovered the antenna connection was defective, causing inconsistent signal transmission to the infotainment system. The repair involved replacing the antenna module and checking all related vehicle electronics connections. Total cost was 255 Euro, including parts and labor. The fix completely resolved the issue, and the audio system has worked flawlessly since then. To provide more specific guidance for your case, could you share: Whether the issue occurs consistently or intermittently, If you notice the problem more when driving vs parked, Whether other infotainment functions work normally, If you see any specific error codes The Q8 uses a similar antenna setup to the Q7, but knowing these details would help determine if your issue matches what I experienced.

romyhahn6 (Author)

Thanks for sharing your experience. My Q8 was last serviced at 48379 KM and I am glad to report that my issue turned out to be less complex. A signal amplifier module near the radio antenna was causing the interference. The head unit would out of nowhere cut out, especially while moving. After some testing, the technician found that the car radio system needed a simple antenna booster replacement to restore proper functionality. Unlike your case, there was no need for extensive electronic repairs. The total repair cost was 180 Euro and resolved the radio interference completely. For others who might encounter similar issues, checking the antenna ground connection first can save time and money, as its often a common source of reception problems.

laramiller1

Thanks for the follow-up about your Q8 repair. Interesting how both our vehicles had antenna-related issues but with different root causes. Your signal amplifier problem actually reminds me of a similar case I encountered with my Q7 years before the bigger antenna issue I mentioned earlier. The antenna booster replacement at 180 Euro was definitely more cost-effective than my full antenna module repair. These vehicle electronics can be tricky to diagnose, but starting with the signal amplifier and antenna ground connections often makes sense, as they are common failure points in the car radio system. Your experience confirms that not all radio reception issues require extensive repairs. Simple component replacements can often restore proper functionality, especially when the core antenna system is intact. Static noise and signal problems can have multiple causes, but its good to see yours was resolved with minimal intervention. Would be interested to know if you notice any improvement in general radio reception quality after the repair compared to before the issues started?

romyhahn6 (Author)

Thanks for asking about the reception quality, its actually better than when the car was new. The car radio picks up stations clearly now, even in areas where I used to get significant radio interference. The signal amplifier replacement seems to have improved overall reception beyond just fixing the cutting out problem. After living with the repair for a few weeks, I notice the sound quality remains consistent whether Im parked or driving at highway speeds. The vehicle electronics are working perfectly together now, and the antenna ground connection is maintaining solid contact. This experience taught me that sometimes the simplest fix, in this case a faulty signal amplifier, can be the answer to what seems like a complex problem. For anyone else facing similar issues, I recommend having the signal components checked first before assuming you need major repairs. The 180 Euro I spent was well worth it for the improved performance.

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