Audi Q2 problems with the navigation system screen

Hey, I had a very similar problem with my Audi A3 (built in 2016, diesel). I'm not a car professional, I'd say I just have a bit of experience. My sat nav display also suddenly went dead and in my case it was due to a faulty cable connection between the control unit and the display - so a bad connection. I then went to my trusted garage and the whole thing cost me 165 euros. They replaced the cable connection and then everything worked perfectly again. To be able to help you more precisely: What type of engine is it in your Q2 and do you perhaps have any other signs or error patterns? Best regards!

(Translated from German)

Hey, thanks for your answer. I have the 2.0 TDI engine in my Q2. I haven't really noticed any other abnormalities. The last service was at 210,000 km, now I'm at 218,765 km. Could it really be the cable connection? Best regards!

(Translated from German)

Hey, thanks for your feedback! You really did have a similar problem with your Audi A3. I took a closer look today and actually saw that some of the display lights around the screen are still working, which indicates a power supply. Maybe it really is a bad cable connection like yours. The 2.0 TDI engine in my Q2 is otherwise running perfectly, no other faults or abnormalities. I will go to the garage and point out a possible faulty cable connection, maybe that will solve the problem for me too. Many thanks for the tip, that really helped me! Best regards!

(Translated from German)

Hey, thanks for your feedback and the tip! I'll definitely take my Q2 to the garage and tell them about the possible faulty cable connection. Hopefully they'll be able to solve the problem for me quickly and cheaply. I'll keep you posted on how things progress! Best regards!

(Translated from German)

Where the control module for lane assist and brake guard A5 convertible 2013

Hi ST007, Thank you very much for your question. The information for the location of the control module for lane assist and brake guard can be obtained from the owner's manual of your A5 convertible 2013 or from an authorized Audi repair shop. If you have any error codes please mention it here, so that we can assist you better. Please keep us informed of the progress. Do you have any further questions or concerns? Best regards, CarlyAdminNik

Bjr I have an audi q2 and my screen has gone black but I have music and I can answer the phone. This morning I had the screen working all the way. I stopped at my destination. When I turned it back on, the screen went back to black. Thank you for your reply to solve this problem.

(Translated from French)

Hi Cincinat, It sounds like your Audi Q2's infotainment system might be experiencing some issues. A simple first step to try is to reset the system. You can do this by pressing and holding the volume knob/button until the system restarts. If this doesn't work, it could be a more complex issue such as a loose connection or a problem with the screen itself. In this case, it would be best to have it checked by a professional mechanic. Please keep us updated on your progress. Do you have any other questions or concerns? Best regards.

DTC_01319 error

The DTC_01319 error code typically indicates a communication issue with the instrument cluster control module. Start by checking the fuses related to the instrument cluster to ensure none are blown. If the fuses are intact, it might be necessary to inspect the wiring and connections to the control module for any signs of damage or corrosion. If the issue persists, consider having a professional diagnose the problem to avoid any safety concerns. Let us know how it goes or if you have further questions!